Abstract

The learners’ tutoring component in Web-based distance education is often neglected during the instructional de-sign process. This omission is prejudicial in the life-cycle courseware. This is why we propose a descriptive tutoring model, after identifying learners support needs in a distance learning environment. This model is used as the foundation to guide specification definition of learner accompaniment environment in terms of tasks and tools supporting their activities. In the last part of this article, we present the application methodology using this model during the life-cycle courseware.